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Terms & Conditions

A legal disclaimer

Terms and Conditions for JSP Wellbeing Hub

Last updated: 1 July 2026

These terms and conditions apply to your use of the JSP Wellbeing Hub website. By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.

1. About this website

JSP Wellbeing Hub provides information about wellbeing activities, community groups, workshops, and related services.

This website is operated by JSP Community Wellbeing Hub CIC.

Contact details

JSP Wellbeing Hub

JSP Community Wellbeing Hub CIC

The Jubilee Street Practice

368-374 Commercial Road

London E1 0LS

Email: nelondonicb.jspwellbeing@nhs.net

2. Use of the website

You agree to use this website only for lawful purposes. You must not use the website:

  • in any way that breaches any applicable law or regulation;

  • to transmit or upload harmful code, viruses, or malicious material;

  • to attempt to gain unauthorised access to the website, server, or related systems;

  • to misuse any forms, booking features, or contact details;

  • to copy, scrape, or reuse website content in a misleading or unlawful way.

We may suspend, restrict, or withdraw access to the website at any time where necessary.

3. Information on the website

We aim to keep the information on this website accurate and up to date. However:

  • content is provided for general information only;

  • activities, dates, times, venues, and availability may change;

  • we do not guarantee that all information will always be complete, current, or error-free.

You should check directly with us if you need to confirm details about a session, event, booking, or service.

4. Health and wellbeing information

The content on this website is intended for general wellbeing and community information only. It is not medical advice and should not be relied on as a substitute for professional medical diagnosis, treatment, or care.

If you are concerned about your health, symptoms, or treatment, you should contact an appropriate healthcare professional.

If you think you may need urgent medical help, seek urgent advice from the appropriate emergency or urgent care service.

5. Activities, sessions, and bookings

JSP Wellbeing Hub promotes free wellbeing activities, workshops, walks, exercise sessions, and community groups. Activities may take place at The Jubilee Street Practice or at other community venues.

Where the website allows you to express interest in, request, or book a place on an activity, workshop, or session:

  • all activities are free of charge, unless clearly stated otherwise;

  • locations may vary and may include practice premises or other local community venues;

  • places may be limited and may be offered on a first-come, first-served basis or according to service criteria;

  • a booking, enquiry, or expression of interest does not guarantee a place until confirmed;

  • we may change, reschedule, relocate, or cancel activities where reasonably necessary;

  • we may refuse or withdraw a place where this is necessary for safety, suitability, safeguarding, or operational reasons.

You are responsible for providing accurate information when making an enquiry or booking, and for checking the confirmed date, time, and location before attending.

If separate activity information, eligibility criteria, or joining instructions apply to a specific session, those details will also apply.

6. Eligibility and personal responsibility

Some activities may only be suitable for certain people, age groups, or levels of physical ability.

By taking part in a session or activity, you are responsible for considering whether it is suitable for you. If you have a medical condition, injury, mobility issue, or other health concern that may affect your participation, you should seek appropriate advice before taking part.

Where relevant, you should tell the organiser about any important needs, access requirements, or health considerations that may affect safe participation.

7. Cancellations and refunds

At the time of writing, activities promoted through JSP Wellbeing Hub are generally free of charge unless otherwise stated.

Because activities are usually free, no refund will normally be due. If a paid activity is introduced in future, any applicable cancellation and refund arrangements will be clearly stated at the time of booking or in a separate Refund Policy.

If we need to cancel, reschedule, or change the location of an activity, we will aim to give reasonable notice where possible.

8. Third-party links and services

This website may contain links to third-party websites, booking systems, social media platforms, or external services.

We do not control third-party websites and are not responsible for:

  • their content;

  • their availability;

  • their accessibility;

  • their privacy practices;

  • any loss or damage arising from their use.

You should read the terms and privacy policies of any third-party service you use.

9. Privacy and data protection

Any personal information you provide through this website will be handled in accordance with our Privacy Policy.

If the website uses cookies or similar technologies, further information should be provided in the relevant privacy or cookie notice.

10. Intellectual property

Unless otherwise stated, the content on this website, including text, layout, graphics, branding, and other material, belongs to JSP Community Wellbeing Hub CIC or its licensors.

You may view, download, or print content for personal, non-commercial use only. You must not reproduce, republish, distribute, modify, or commercially exploit website content without prior written permission, unless the law allows this.

11. Website availability

We do not guarantee that the website, or any content on it, will always be available, uninterrupted, secure, or free from errors, bugs, or viruses.

You are responsible for using your own virus protection software and taking reasonable precautions when accessing the internet.

12. Limitation of liability

To the fullest extent permitted by law, JSP Community Wellbeing Hub CIC excludes liability for any loss or damage arising from use of, or inability to use, this website or reliance on its content.

Nothing in these terms excludes or limits liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • any other liability that cannot legally be excluded or limited.

13. Changes to these terms

We may update these terms and conditions from time to time. Any changes will be posted on this page with an updated date.

14. Governing law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms or this website will be subject to the jurisdiction of the courts of England and Wales, unless another applicable law requires otherwise.

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